Marketing CAC & LTV Calculator (Customer Acquisition & Lifetime Value)

Evaluate customer acquisition costs (CAC), customer lifetime value (LTV), and total campaign LTV:CAC unit economics for paid ads and e-commerce marketing.

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What This Calculator Does

Evaluate customer acquisition costs (CAC), customer lifetime value (LTV), and total campaign LTV:CAC unit economics for paid ads and e-commerce marketing.

How to Use This Calculator?

  1. Select mode tab: Customer Acquisition Cost (CAC) or Customer Lifetime Value (LTV).
  2. For CAC: Enter Marketing Channel Spend, Direct Sales Costs, and New Customers Acquired.
  3. For LTV: Enter Average Order Value (AOV), Annual Purchase Frequency, Lifespan Years, and Gross Margin %.
  4. View calculated CAC, Net LTV, Gross LTV, and the live combined LTV:CAC ratio benchmark assessment.

Formula & Calculation Logic

CAC = (Marketing Spend + Sales Costs) / New Customers | Gross LTV = AOV * Frequency * Lifespan | Net LTV = Gross LTV * (Gross Margin / 100) | LTV:CAC Ratio = Net LTV / CAC

Worked Example & Walkthrough

CAC Mode: Marketing Spend = $20,000, Sales Costs = $5,000, New Customers = 250 => CAC = $100. LTV Mode: AOV = $80, Frequency = 4 purchases/yr, Lifespan = 3 yrs, Gross Margin = 70% => Gross LTV = $960, Net LTV = $672. Combined LTV:CAC Ratio = 6.72x (Strong Campaign Profitability).

In-Depth Comprehensive Guide

Marketing Customer Acquisition Cost (CAC) & Lifetime Value (LTV) Guide

Unit economics determine the commercial success of paid advertising and e-commerce campaigns. The Marketing CAC & LTV Calculator helps marketing managers evaluate customer acquisition cost efficiency and total net lifetime gross profit per acquired customer.

Note on Distinction: This tool is specifically tailored for digital ad campaigns, performance media channels, and e-commerce unit economics. It is distinct from corporate SaaS tools like the Startup CAC Calculator, focusing on media spend, purchase frequency, and campaign profitability.

Key Customer Unit Metrics

  • Customer Acquisition Cost (CAC): (Marketing Spend + Direct Sales Spend) ÷ New Customers Acquired
  • Customer Lifetime Value (LTV): Average Order Value × Annual Purchase Frequency × Lifespan Years × Gross Margin %
  • LTV:CAC Ratio: Net LTV ÷ CAC — A healthy target benchmark is 3.0x or higher.

Worked Example

  • CAC: Marketing Spend = $20,000, Sales Spend = $5,000, New Customers = 250. CAC = $25,000 ÷ 250 = $100.
  • LTV: AOV = $80, Frequency = 4/yr, Lifespan = 3 yrs, Gross Margin = 70%. Gross LTV = $960, Net LTV = $960 × 0.70 = $672.
  • LTV:CAC Ratio: $672 ÷ $100 = 6.72x (Highly Profitable Channel Performance).

Frequently Asked Questions (FAQ)

A ratio of 3.0x or higher (3:1) is the standard benchmark for sustainable, profitable campaigns. A ratio below 1.0x indicates customer acquisition loss.

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